PRIVACY POLICY
Effective Date: May 20, 2025
Effective Date: May 20, 2025
Government Window, LLC ("GW," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website(s) and interact with our services and marketing campaigns. By accessing or using our website(s), our services or interacting with our marketing campaigns, you agree to the terms of this Privacy Policy.
Information You Provide Directly:
We collect information you voluntarily provide, including your name, email address, phone number, company affiliation, and professional titles through forms on our website, such as contact forms or those related to marketing campaigns. When facilitating government-related payments, we may collect limited payment-related details (e.g., transaction IDs and payment amounts), but sensitive payment data like credit card numbers are not stored by GW and are handled securely by our third-party processor, Global Payments, which is PCI-DSS complaint and processes payment information in accordance with their policies.
Information We Collect Automatically:
We collect information about your usage of and interactions with our website(s), such as IP address, browser type, operating system, mobile network information, device identifiers, pages viewed, links clicked, browsing patterns and time spent on pages. We also use cookies and similar tracking technologies as described in Section 6.
We may use your personal information to:
Operate, maintain, test, analyze and improve our website(s) and services
Process and track payments between citizens and government agencies through our platform(s)
Respond to inquiries, accept feedback and provide support
Send promotional content based on your preferences and applicable rules and regulations
Customize your web experience and present you with tailored content
Prevent fraud and enhance security throughout our website(s) and services
Comply with legal and regulatory obligations
Carry out any other purpose disclosed to you or with your consent
We may share your information with:
Service Providers: Our third-party payment processor, Global Payments and third-party vendors that support GW’s website(s) functionality, business operations, communications, and data processing. All third- party vendors and service providers are contractually bound to protect your information
Government Agencies: Sharing and transmittal of relevant payment information only to relevant Government Agencies required to process a payment on your behalf
Legal Authorities: In response to legal obligations, such as subpoenas, a court order or legally mandated investigations
Corporate Successors: In the event of a merger, acquisition, asset sale, or reorganization involving Government Window or our third-party service providers
With Your Consent: Where applicable upon your explicit consent
Depending on your location and applicable law, you may have the right to:
Access, correct, or delete your personal information we store and maintain
Object to or restrict processing of your personal information in specific situations and for particular purposes
Withdraw consent for use of your personal information
Receive your information in a structured, commonly used and machine- readable format and to transmit that data to another controller (“data- portability”)
Opt out of marketing communications
Restrict automated decision-making, including decisions made solely through automated processes (such as profiling), that result in legal or similarly significant impacts on you. This may include, as an example, automated determinations processed through the GW platform(s) without human intervention.
GW does not sell or share personal data.
Additional Rights For California Residents:
You have the right to request to know the specifics of what personal information we collect, the sources of that information and how that information is used
You have the right to correct inaccurate personal information as defined under the CPRA
You have the right to opt out of the sale or sharing of personal information, although GW does not currently sell or share personal data as defined under the CPRA. If this policy changes, we will provide a functional "Do Not Sell or Share My Personal Information" link on our website(s)
You have the right to non-discriminatory treatment for exercising privacy rights
To exercise any rights, contact us using the information provided in Section 10. We may require verification of your identity before fulfilling your request. You may also designate an authorized agent to make a request upon your behalf. We will respond to verified requests within the timeframe required under applicable law.
We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law as related to our website(s), platform(s) and services. Upon completion of the applicable retention period, we securely delete or anonymize your information in accordance with regulatory requirements.
Cookies, and similar tracking technologies, are small text files placed on your device(s) when you visit a website to enhance your browsing experience, analyze website traffic and personalize user content. We use the following cookies:
Essential Cookies: Required for basic website functionality
Analytics Cookies: Used to understand website usage, interaction and user flow to improve user experience
Marketing Cookies: Identifying and tracking website visitors to deliver more relevant ads and marketing messages
Preference Cookies: Store your personal settings and preferences
When applicable, users are presented with a cookie consent banner upon first visit, providing options regarding non-essential cookies.
We may use third-party analytic tools that utilize cookies and similar technologies to collect information related to your website usage.
Cookies may be managed, blocked and/or disabled through your browser settings. Blocking and/or disabling cookies may affect website functionality.
We train employees on data security and privacy principles. We also implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, deletion or destruction, including:
SSL encryption
Firewalls and intrusion detection system
Multi-factor authentication for access to systems
Periodic security audits
Role-based access controls
Despite these efforts, no system is entirely secure. We encourage you to use caution and safeguard your credentials when interacting online.
Our website may link to external websites and to services not owned or controlled by GW. We do not assume any responsibility for the privacy practices or policies of these third-party websites or service providers. We encourage you to review these third-party policies separately.
Our services are intended for use within the United States. We do not knowingly collect or process data from individuals located outside the United States. If you are located outside the United States, please refrain from using our services.
If you have questions, concerns or requests regarding this Privacy Policy or privacy practices or wish to exercise your rights, please contact:
Government Window LLC
126 Townpark Dr, NW, Ste 150 Kennesaw, GA 30144
email: legal@governmentwindow.com
If you require assistance accessing this policy or exercising your rights due to a disability, please contact us.
Government Window may periodically update this Privacy Policy. We recommend checking our website regularly for any changes to this Policy. The current version of this Privacy Policy will always be available on our website with its effective date clearly noted at the top. Significant changes will be communicated via prominent notice on our website or via email.
Your continued use of our website(s), platform(s) or services after such changes constitutes your acceptance of the updated Privacy Policy.
